Privacy Policy

Updated on May 25 2024

1. Introduction

Welcome to Cybbous. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI applications and services.

2. Information We Collect

We collect various types of information to provide and improve our Services. This includes:

2.1 Personal Information

  • Contact Data: Such as billing address, delivery address, email address, and telephone numbers.
  • Profile Data: Such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

2.2 Usage Data

  • Information about how you use our Services, including the full Uniform Resource Locators (URL) clickstream to, through, and from our Services (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

2.3 Technical Data

  • Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.

2.4 Cookies and Tracking Technologies

  • We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. Third parties may place and read cookies on your users’ browsers or use web beacons to collect information as a result of ad serving on our website.

2.5 Device and Location Data

  • If we collect, process, or disclose information that identifies or can be used to infer an end user’s precise geographic location, such as sourced from GPS, Wi-Fi, or cell tower data, we will:
    • Disclose to the user, via an interstitial or just-in-time notice, the purposes for which their data may be used (including ad personalization, analytics, and attribution, as applicable), including that the data may be shared with partners;
    • Obtain express (i.e., opt-in) consent from end users before collecting, processing, or disclosing such information;
    • Send such information to third parties in an encrypted state or via an encrypted channel; and
    • Disclose such information collection, processing, or disclosure in all applicable privacy policies.

2.6 Identifying Users

  • We do not:
    • Use device fingerprints or locally shared objects (e.g., Flash cookies, Browser Helper Objects, HTML5 local storage) other than HTTP cookies, or user-resettable mobile device identifiers designed for use in advertising. This does not limit the use of IP addresses for the detection of fraud.
    • Pass any information to third parties that they could use or recognize as personally identifiable information or that permanently identifies a particular device (such as a mobile phone’s unique device identifier if such an identifier cannot be reset).
    • Use any third-party services to identify users or facilitate the merging of personally identifiable information with information previously collected as non-personally identifiable information without providing robust notice and obtaining the user’s prior affirmative (i.e., opt-in) consent for that identification or merger. Irrespective of users’ consent, we do not attempt to disaggregate data that third parties report in aggregate.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 To Provide and Improve Our Services

  • Deliver, maintain, and improve our Services, including personalized features and content.
  • Manage your account and provide customer support.
  • Process and deliver orders, including managing payments and collecting fees.
  • Develop new products, services, features, and functionality.

3.2 To Communicate with You

  • Send you updates, newsletters, marketing materials, and other information that may be of interest to you.
  • Respond to your inquiries and provide customer support.
  • Notify you about changes to our Services, terms, and policies.

3.3 To Analyze and Understand Usage

  • Monitor and analyze trends, usage, and activities in connection with our Services to improve our Services and user experience.
  • Conduct research and analysis to understand the effectiveness of our marketing and advertising.

3.4 Compliance and Legal Obligations

  • Comply with applicable laws, regulations, and legal processes.
  • Protect our rights, privacy, safety, or property, and that of our users and other third parties.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

  • We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support.

4.2 Legal Requirements

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.4 Affiliates

  • We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.

4.5 Other Users

  • When you share personal information or otherwise interact with public areas of our Services, such information may be viewed by all users and may be publicly distributed outside.

4.6 With Your Consent

  • We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer necessary for these purposes, we will securely delete or anonymize it.

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

8.1 Access and Correction

  • You may have the right to access and correct the personal information we hold about you.

8.2 Deletion

  • You may have the right to request the deletion of your personal information.

8.3 Data Portability

  • You may have the right to request the transfer of your personal information to another service provider, where technically feasible.

8.4 Restriction of Processing

  • You may have the right to restrict or object to the processing of your personal information in certain circumstances.

8.5 Opt-Out of Marketing Communications

  • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

8.6 EU User Consent Policy

  • For end users in the European Economic Area and the UK, we will:
    • Obtain legally valid consent for the use of cookies or other local storage where legally required;
    • Obtain consent for the collection, sharing, and use of personal data for ad personalization;
    • Retain records of consent given by end users;
    • Provide clear instructions for revocation of consent; and
    • Clearly identify each party that may collect, receive, or use end users’ personal data as a consequence of our use of third-party products or services.

8.7 Japan User Consent Policy

  • For users in Japan, we will:
    • Obtain explicit consent before collecting, using, or sharing your personal information;
    • Provide information about the purposes for which your data may be used, including any data sharing with third parties;
    • Ensure that any transfer of personal data outside Japan is conducted in accordance with the Act on the Protection of Personal Information (APPI).

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

For any inquiries regarding this Privacy Policy, please reach out to us at contact@cybbous.com.